Last Updated: October 2026
ChromaLab Studio (chromalabstudio.com) respects your privacy and is committed to protecting your personal data in compliance with GDPR, CCPA, and international privacy standards.
1. Information We Collect
- Order & Delivery Information: When you purchase a preset pack, we collect your name, email address, billing address, and payment confirmation so we can deliver your instant digital download links and order receipts.
- Payment Security: We never store your raw credit card numbers. All payments are processed over encrypted SSL connections via PCI-DSS Level 1 certified gateways (Shopify Payments, PayPal, Apple Pay, Google Pay).
- Device & Browsing Analytics: We use standard Shopify analytics and cookies to keep items in your cart and understand how visitors interact with our store.
2. How We Use Your Information
- To deliver your digital preset files (
.ZIPdownloads) immediately after purchase and re-send lost download links upon request. - To provide customer support when you contact us at hello@chromalabstudio.com.
- To send product updates, free preset drops, or promotional offers (only if you opt into the ChromaLab Studio newsletter; you can unsubscribe in 1 click at any time).
3. Your Data Rights (GDPR & CCPA)
You have the right to request access to, correction of, or deletion of any personal information we hold about you. To exercise these rights, email our Privacy Team at hello@chromalabstudio.com.
